Bird Group

Dedicated in-house development team, combined with a back-end service desk for cargo operations, which can offer a combined solution which can take care of all of your needs. Cargo Management System (Tailor Made) 24X7 helpdesk Software Developments Implementation Training Integration to 3rd party systems Data uploading Data management AWB handling Shipment tracking (real time/sms) SMS interface for cargo agents Cargo Agents modules Dedicated backend processing desk handling: Updating of rates and ULD information Updating flights status Updating information on AWB Updating cargo agents information and credit limits Handling cargo agents calls Outbound calling to cargo agents Handling calls for special cargo (DIPMAIL/HUM/PER etc.) Cargo Invoicing